Monday, April 16, 2012

Frequently Asked Question #4


Frequently Asked Questions:
 
Q:  What is your return/exchange policy?
A:  Please visit our Returns Policy page for more information.

Returns Policy:
Dakota Steel Art guarantees our spinners.  If our spinners have bad laser cuts, bad paint or are damaged in shipping, so that they are unsaleable, notify us within SEVEN days of receiving the bad spinner for full credit.

Items returned with display damage (dusty), out of the shrink wrap, or because you weren't able to sell the item they are only eligible for 1/2 credit.

We also offer a Lifetime Rustproof Guarantee.  If your DSA spinner should rust within your lifetime, contact us and we will send you a return label and a replacement spinner.

Please note:  When returning items include your name, address and phone number with the list of returned items and reason for the return in the box.
 
We will supply the Return Service Labels



Customer Service:
Phone: (701) 242-7747

For more FAQ's, visit our FAQ's page on our website

Thank you
Dakota Steel Art
Designers of Stainless Steel Wind Spinners

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